Terms &Conditions.

This website is operated by Limits Are Fiction.

• Trading name: Limits Are Fiction
• Legal entity: Limitless Drop Ltd
• Company number: 17244617
• Registered address: 128 City Road London, EC1V 2NX
• Email: support@limitsarefiction.com

Throughout these Terms, "we", "us" and "our" refer to Limits Are Fiction. "You" and "your" refer to the customer.

Limits Are Fiction sells clothing, printed goods, zines, tools, accessories and limited-run drop items. Some products may be released as limited drops, pre-orders or pre-purchase items. Where this applies, the product page will show the relevant details, including expected dispatch or delivery timings.

We do our best to describe and photograph all products accurately. However, colours may vary slightly depending on your screen, device settings and lighting. Garment measurements may vary slightly due to production tolerances. Unless stated otherwise, measurements may vary by up to 2.5cm / 1 inch. For printed garments, small variations in print placement, finish or colour may occur. These are part of the production process and do not usually mean the product is faulty.

Our size guide is provided to help you choose the right size before ordering. It is your responsibility to check product measurements before purchasing. If you are between sizes, prefer a specific fit or are unsure, please contact us before placing your order.

When you place an order, you will receive an order confirmation email. This confirms that we have received your order, but it does not mean the order has been accepted.

Your order is accepted when we dispatch the product or otherwise confirm acceptance. We reserve the right to refuse or cancel an order if:

• the product is unavailable;
• there is an error in price or product information;
• payment is not authorised;
• we suspect fraud, abuse or misuse of discounts;
• shipping restrictions apply;
• we are unable to fulfil the order for another reasonable reason.

If we cancel your order after payment has been taken, we will refund you.

Prices are shown in GBP (£) unless stated otherwise. We reserve the right to change prices at any time, but changes will not affect orders already accepted. Payment must be made at checkout using the payment methods shown on the website. Your order will not be processed until payment has been authorised.

Discount codes must be used at checkout and cannot usually be applied after an order has been placed. Discounts may be subject to specific terms, including expiry dates, product exclusions, minimum spend, one-use limits or customer eligibility. We reserve the right to withdraw, amend or cancel discount codes where there is suspected misuse, fraud, technical error or abuse.

Signal Society benefits are governed by the separate Signal Society Terms available on our website. Where there is any conflict between these Terms and the Signal Society Terms, the Signal Society Terms will apply to Signal Society membership and benefits.

Some products are limited in quantity and may not be restocked. Adding a product to your basket does not reserve it. A product is only secured once checkout has been completed and your order has been accepted. We may limit quantities per customer, household or order to keep access fair.

Some items may be available to order before they are ready to dispatch. Where an item is a pre-order or pre-purchase item, we will state this on the product page and provide an estimated dispatch or delivery window. Estimated dates are provided in good faith but may change due to production, supplier, customs, shipping or other delays outside our control. If there is a significant delay, we will contact you using the email address provided at checkout.

Delivery options, costs and estimated timings are shown on our Shipping & Returns page and/or at checkout. You are responsible for providing a complete and accurate delivery address. We are not responsible for delays or failed delivery caused by incorrect or incomplete address details. Once your order has been dispatched, you may receive tracking details where available. Delivery times are estimates and are not guaranteed unless expressly stated.

If we ship outside the UK, your order may be subject to import duties, taxes, customs fees or local charges. These charges are your responsibility unless stated otherwise at checkout. We are not responsible for delays caused by customs checks or local import processes.

If you are a UK consumer buying online, you usually have the right to cancel your order within 14 days after receiving your goods, without giving a reason. UK guidance says customers must be told they can cancel up to 14 days after delivery.

To cancel, contact us at support@limitsarefiction.com with your order number and a clear statement that you wish to cancel.

Once you tell us you want to cancel, you then have another 14 days to return the goods. UK guidance states that customers have 14 days to notify cancellation and a further 14 days to return the item.

Returned items must be:

• unworn;
• unwashed;
• undamaged;
• with original tags attached where applicable;
• in a resellable condition;
• returned with any original packaging where reasonably possible.

Trying an item on is fine. Wearing it out, washing it, damaging it or returning it in a condition beyond what is necessary to inspect it may reduce your refund.

You are responsible for return postage unless the item is faulty, incorrect or otherwise required by law.

We recommend using a tracked service, as you are responsible for the return until it reaches us.

Once we receive your return, we will inspect it and process any refund due. Refunds will be made to the original payment method. We aim to process refunds within 5 working days of receiving the returned item, but it may take longer for your bank or payment provider to make the funds available. Where required by law, we will refund the standard delivery cost paid for the original order. We do not have to refund extra costs for premium or express delivery upgrades.

We may offer exchanges where stock is available. If the requested replacement item is unavailable, we may offer a refund instead. Because many of our items are limited-run, exchanges cannot always be guaranteed.

If you receive a faulty, damaged or incorrect item, contact us at support@limitsarefiction.com as soon as possible with:

• your order number;
• a short description of the issue;
• clear photos where relevant.

If the item is confirmed as faulty or incorrect, we will offer a suitable remedy, which may include repair, replacement or refund depending on the circumstances.

Nothing in these Terms affects your statutory rights.

Unless faulty, we may not accept returns for:

• items that have been worn, washed, damaged or altered;
• items returned without tags where tags were supplied;
• items not in a resellable condition;
• personalised or custom-made items;
• sealed items that are not suitable for return for hygiene reasons once unsealed, where applicable.

We will always comply with your statutory rights.

If we sell digital products, downloads or digital content, different cancellation rules may apply. Where digital content is supplied immediately, you may be asked to confirm that you agree to immediate access and understand that you may lose your 14-day cancellation right once the download or access begins. UK rules require specific confirmation before instant downloads where cancellation rights are affected.

All content on this website, including names, logos, designs, graphics, photography, product names, copy, artwork and brand assets, belongs to Limits Are Fiction or its licensors. You may not copy, reproduce, modify, distribute, sell, exploit or use our intellectual property without written permission.

If you tag us, send us content, leave a review or share images featuring our products, you allow us to view, share or repost that content unless you tell us otherwise. We will credit creators where practical. If we want to use your content in paid advertising or major campaign activity, we will seek permission where appropriate.

You agree not to misuse this website, including by:

• attempting to interfere with the site;
• introducing viruses or malicious code;
• scraping or copying content without permission;
• using the site for fraudulent purposes;
• attempting to bypass security, checkout or stock limits.

We may restrict access, cancel orders or take further action where misuse is suspected.

We are responsible for losses you suffer that are a foreseeable result of us breaching these Terms or failing to use reasonable care and skill. We are not responsible for losses that are not foreseeable, business losses, loss of profit, loss of opportunity or loss caused by events outside our reasonable control. Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or breach of your statutory rights.

We are not responsible for delays or failure to perform our obligations where caused by events outside our reasonable control. This may include production delays, supplier issues, postal disruption, courier delays, customs delays, extreme weather, strikes, technical failures or other events beyond our control. If this affects your order, we will contact you where reasonably possible.

We may update these Terms from time to time. The version that applies to your order is the version published on the website at the time you place your order.

These Terms are governed by the laws of England and Wales. If you are a consumer, you may also have rights under the laws of the country where you live.

For questions about these Terms, contact:

• Email: support@limitsarefiction.com
• Address: 128 City Road London, EC1V 2NX